FAQ
Some Frequently asked questions about the Kindseat Meditation SeatProduct related
- Kindseat Original 1.9 kg. (4lbs)
- Kindseat Plus 3.2 kg. (7 lbs)
- Kindseat Original Minimum 60mm - Maximum 260mm. ( 2.5 to 10 inches)
- Kindseat Plus mm. ( inches)
Shipping
- Sign into your account here - /my-account/
- Go to the Addresses page - /my-account/edit-address/
- Select change your "shipping address" option.
- If this option is not visible, it means that we won’t be able to cancel your order and it will be delivered to you as scheduled.
- If you then wish to return it, please check how to return an item for instructions (in the terms and conditions - /terms-conditions/)
Payment
- Sign into your account
- Go to Order details page
- Select Change your order option.
-  If this option is not visible, it means that we won’t be able to cancel your order and it will be delivered to you as scheduled.
- If you then wish to return it, please inform us with 14 days and on notification we will advise shipping options to return your items.
Returns
- Sign into your account
- Go to Order details page
- Select Change your order option.
-  If this option is not visible, it means that we won’t be able to cancel your order and it will be delivered to you as scheduled.
- If you then wish to return it, please inform us with 14 days and on notification we will advise shipping options to return your items.
- Items must be returned in their original condition, in their original undamaged packaging, be unused/unworn and returned within 30 days of you receiving them.
- Items that are not defective, damaged or incorrect, are not eligible for free returns.
- We will process your refund within 14 days of receiving your return. We may make a deduction from the refund for loss in value of any items supplied, if the loss is the result of unnecessary handling by you.
- Full refunds will not be processed if you have damaged the item by trying to repair it without our prior consent.
- If you've changed your mind about keeping your item, you'll need to pay for the return delivery or postage (if applicable), and we won't refund the original delivery charge.
- If you're exercising your EU right to cancel your order within 14 days, we'll refund you for the products and the original standard delivery charge (if applicable).
- If your item is damaged, faulty or not as described, please email enquiries@devondisabilitycollective.org